Notices.
Good Faith Estimate, privacy, terms, and scope of services.
Good Faith Estimate
You have the right to receive a Good Faith Estimate explaining how much your care will cost.
Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059. You can also ask me directly at andrew@wakinghouse.com.
Privacy
This website is operated by Waking House LLC, the clinical practice of Andrew Woods, LCMHC.
This site has no contact forms. If you email me or request a consultation through the client portal, I collect the information you choose to provide. It's used only to respond to you and to determine whether working together is appropriate. It isn't sold, rented, or shared for marketing.
Information you share before a clinical relationship exists isn't protected health information and isn't covered by HIPAA. Once a clinical relationship is established, my Notice of Privacy Practices governs and is provided to you at intake.
Scheduling, intake, payment, and secure messaging run through SimplePractice, a HIPAA-compliant practice platform. Its privacy terms apply to information you enter there.
Information is kept only as long as needed to respond or to maintain required records. You may ask at any time that information you submitted by email be deleted.
This site uses no advertising trackers and no analytics cookies.
Questions: andrew@wakinghouse.com
Terms
The content of this site, including the Letters, is informational only and does not constitute clinical, legal, or financial advice.
Visiting this site, sending an email, reading an essay, or requesting a consultation does not establish a therapeutic relationship. No such relationship exists until informed consent has been reviewed and signed.
All content on this site is the property of Waking House LLC and may not be reproduced without written permission.
To the fullest extent permitted by law, no warranty is made as to the accuracy or completeness of the information here, and no liability is accepted for damages arising from use of this website.
These terms are governed by the laws of the State of North Carolina.
Scope of services
Clinical services are provided by Andrew Woods, Licensed Clinical Mental Health Counselor (North Carolina) and National Certified Counselor, under North Carolina licensure, to adults, couples, and families in North Carolina. Sessions are delivered by secure video or by phone. Sessions while a client is temporarily in another state depend on that state's rules and are arranged in advance.
This practice is private pay. It is not in network with any insurer and does not bill insurance. HSA and FSA payment is accepted. Superbills are provided on request for client self-submission.
Trainings and workshops for organizations are educational and are not clinical treatment of any participant.
This practice is not an emergency service and this site and inbox are not monitored for emergencies. If you are in crisis, call or text 988 (Suicide and Crisis Lifeline) or go to your nearest emergency room.
Inquiries are answered within one business day.